Annual Report 2016

Cookie Policy

Introduction

HELLENIC PETROLEUM SA (hereinafter the "Company"), pays special attention to protect the Privacy of the Company’s website users. The purpose of this Policy is to provide information regarding Cookies used by the Company each time you visit our website.

What Cookies are

Like most of the websites, HELLENIC PETROLEUM SA’s website utilizes Cookies in order to improve usage performance and browsing experience. Cookies are small data files (small bit texts), that are stored on your computer or on other devices (smartphones, tablets) when you browse the website. Cookies retrieve your information whenever you visit our website (i.e. language, font size and other display preferences), and as a result, you do not have to repeatedly enter this information. In addition, some Cookies are necessary for the efficient operation of our website.

Cookies defined from the owner of the website (in this case HELLENIC PETROLEUM SA), are called “First Party” Cookies. On the other hand, Cookies defined from other parties are called “Third Party” Cookies.

Third Party Cookies provide features or functionalities throughout the website (i.e. website traffic). It should be noted, that the third parties who place the aforementioned Cookies, might recognize your computer when you are browsing through our website or other websites.

Cookies can either be permanent or for a single session. Permanent Cookies are stored by the browser and remain active until their expiration date or until you as a user decide to delete them. Cookies that are related to a single session expire when the connection or browser are terminated.

What kind of Cookies we use

Necessary Cookies: these Cookies are necessary for the operation of our website; they allow the smooth navigation to the website, and the use of its services and features. If you choose to disable them, the functionality of the website may be impaired and possibly, you will not be able to have access in all contents and features.

Statistic Cookies: Statistic Cookies aggregate information about the behavior of your navigation on the website i.e. pages that are frequently visited error messages etc. Through these Cookies, we are able to modify the structure, navigation and content in order to become more user friendly. The statistical data collected, may record a unique ID of the user on the website. Specifically, we use these Cookies for:

  • Collecting statistic data regarding website usage
  • Counting the rate of requests
  • The interaction of visitors with our website

We may use software such as Google Analytics, in order to analyze the usage of the website, website interaction and the tracking through our website. Google Analytics is a web service for analytics offered by Google Inc. (Google). Google Analytics use Cookies for analyzing user’s behavior. Google use aggregated statistics to provide the Company with insight regarding website usage.

If you as a user choose not to accept these Cookies, the functionality of the website will not be affected and access in its content will not be restricted. These deliver us valuable information that allow us to improve our site, its products and services.

Cookies Usage

In the table below we provide detailed information about all Cookies that are stored in your device during your visit/browsing to our website. By visiting and using this website, you consent and accept the use/storage of Cookies on your devise for the purposes that are listed in the table below.

Cookie

Cookie Type

Purpose

Expiration

ASP.NET_Sessionld

Necessary

Tracks user session, specific to the administrator’s login, on Q4 web CMS

When clears cashe

ngaskuephr

Necessary

Protected public site session cookie (only in development and removed once site is in production)

When clears cashe

ngpskuephr

Necessary

Public site protected pages (pages that require a login access)

When clears cashe

Adtsgidr5

Necessary

This is used for Anti-CSRF protection

When clears cashe

Bajd

Necessary

Two factor authentication browser id (eliminates the need to use 2nd factor on the same browser for a specific time)

When clears cashe

Q4_apsx_public_username

Necessary

For “Remember me” feature

When clears cashe

G0oavq62gahw

Necessary

For Disclaimer feature

When clears cashe

unqueghr

Necessary

Q4 web CMS expired password change feature

When clears cashe

Bpazaws52gukakzc_{{control_id}}

Necessary

Captcha feature

When clears cashe

Nr-data.net

Necessary

For relic software

When clears cashe

Disable Cookies

You can disable Cookies by changing the relevant settings in your browser. Note that the site may not operate correctly if all cookies are disabled.

Choose your browser and click the appropriate link to get further information on how to disable and delete Cookies:

Google: https://support.google.com/accounts/answer/61416?hl=en

Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Microsoft: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete- manage-cookies#ie=ie-11

Opera: https://www.opera.com/help/tutorials/security/privacy/

Safari: https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=en_US

For other browsers that are not in the list, please contact the program provider or alternatively check the help function of the browser.

Information about Cookies

For more information about Cookies, how to use them as well as how they apply to the use of your personal information, please visit www.aboutcookies.org.

Other information that we collect

IP address is a unique number used by devices to identify and consult each other on a computer network using the Internet Protocol Standard. The IP address is a number that is assigned to your device (PC, tablet, smartphone) each time you access the internet to communicate with other devices. The IP address can also be recognized by your internet provider.

During your visit, the website records the IP for security reasons and for preventing malicious actions. In addition, IP addresses are collected in order to analyze the website’s performance and optimize it by offering a more user-friendly and functional experience to you.

This information is necessary for the proper operation of the website and the user cannot deactivate them.